How can I create a new greeting announcement (IVR)?

How to Create a New Greeting Announcement (IVR) in Hipcall

To set up a custom IVR greeting:

1. Go to Settings > Greeting Announcements

2. On the top right of the page, click the New button.

3. Fill in the following details:

   • Name of the greeting
   • Internal extension number
   • Default destination
   • Upload your audio file via the Choose File section, then click Save

To activate the uploaded audio file, don’t forget to assign it as a destination from the Phone Numbers page.

For configuring default destinations and keypad options after uploading, refer to the guide:
How to edit an existing announcement