Hipcall Knowledgebase / Category
Developer tools
In this article, we will explain the meaning of the records related to calls from API and Webhooks and what to pay attention to.
Updated Jun 04, 2025
If our existing integrations are not sufficient for integrating third-party software with Hipcall, and you require a custom integration, we provide APIs, webhooks, and SDKs tailored for software development teams.
Updated Sep 24, 2026
We’ve covered topics such as “How to get the Hipcall API key (API token)” and “What to consider when creating the API key” in this article.
Updated Sep 24, 2026
We’ve provided answers to questions such as “How can you delete the API secret key (TOKEN)?” and “What happens when you delete the API secret key?” in this article.
Updated Sep 24, 2026
In this article, we will explain how to set up an information card in Webphone specifically for our subscribers using our call center product.
Updated Sep 24, 2026
Speech to Text Stream
Updated Sep 24, 2026
Hipcall writes out what is said on your calls while the call is still going. This guide covers how to receive that text in your own system: you open a WebSocket connection, and the transcript of every call on your account streams to you as it is spoken.
Updated Sep 24, 2026
This document presents a standard recommended by our company for transcribing phone calls into text.
Updated Sep 24, 2026
We explain how to use a third-party web service in smart routing.
Updated Sep 24, 2026
Hipcall's webhook feature is explained. How to set up webhooks? How to integrate webhooks? How to view logs if webhooks are broken?
Updated Sep 24, 2026
In this article, we will discuss the Hipcall External Management system.
Updated Sep 24, 2026
Hipcall quick dial is a service that queries a third-party provider for the number to be dialed and initiates the call automatically. The user performing the quick dial does not need to know the phone number of the person they are trying to reach.
Updated Sep 24, 2026