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If a call comes to your extension and you cannot answer or your extension is unreachable, callers can leave you a message.
Updated Sep 29, 2025
Two-Factor Authentication (2FA) adds an extra layer of security to your Hipcall account by requiring you to enter a randomly generated verification code when logging in.
Updated Sep 26, 2025
The email signature you set will be added to the bottom of all support requests.
Updated Sep 26, 2025
Your Hipcall account may have multiple numbers assigned to you. The default number is the one used when making outbound calls.
Updated Sep 26, 2025
SIP information is required for setting up IP phones or software applications. You can check your registered devices from the device settings page.
Updated Sep 26, 2025
In Hipcall, you can forward incoming calls to an internal extension (such as another user, welcome announcement, call group, voicemail, etc.) or to an external number.
Updated Sep 26, 2025
If you know your current Hipcall password, you can change it to enhance account security. Make sure your new password includes at least one letter and one number.
Updated Sep 26, 2025
You can update users’ incorrectly entered or changed email addresses, names, and other details at any time.
Updated Sep 26, 2025
You can view your assigned roles and permissions from your own Hipcall panel.
Updated Sep 26, 2025
You can define the default language, time zone, date, and time format using localization settings.
Updated Sep 26, 2025
You can set your default country code from the phone settings section. With the selected default country code, you can save phone numbers directly without having to choose the country code each time.
Updated Sep 26, 2025